Returns And Exchange
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To start a return, you can contact us at RELAXAPAKISTAN@GMAIL.COM. Please note that returns will need to be sent to the following address: [PLOT NO. A 247 SECTOR 6 MEHRAN TOWN KORANGI INDUSTRIAL AREA KARACHI]. Contact number +923403010059.
Refunds & Exchanges
We will notify you once we’ve received and inspected your return, and let you know if the refund or exchange request was approved or not.
If approved for refund, you’ll be automatically refunded on your original payment method within 2-3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
In case of exchanges, you will be sent your exchanged product within 2-3 business days after the shipment is received from your side.